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In Globepass, open Settings › Data › Export all data. You get a .zip of all your trips and documents to keep wherever you like.

Subscriptions are managed by Apple. In Globepass, open Settings › Subscription › Manage subscription, or on your iPhone open Settings › your name › Subscriptions. Cancel at least 24 hours before the period ends; Pro stays on until then, and everything you've created stays yours.

Purchases are made with Apple, so refunds are too: request one at reportaproblem.apple.com.

In Globepass, open Settings › Account › Delete account; the app offers to export your data first. You can also email us from the address linked to your account. We delete your account data within 30 days. Deleting the account doesn't cancel a subscription: cancel it with Apple first.

Your trips, places and documents sync through your private iCloud, so they appear on every device signed in to the same Apple Account. Settings › iCloud in the app shows the sync status. To turn it off, open iOS Settings › your name › iCloud › See All (under Saved to iCloud) and turn off Globepass.

Yes. To lock your documents and wallet, open Settings › Security and turn on Face ID for documents (Touch ID for documents on iPhones with Touch ID). To lock the whole app too, turn on Lock app on launch.

Sign in with the same Apple Account, then open Settings › Subscription › Restore purchases. Pro Yearly and Pro Lifetime also work for your Family Sharing group.